Skip to Main Content


Answers to frequently asked questions

2024/2025 Season Passes

Why should I buy a season pass if lift tickets will be so low?

A season pass remains the best value for anyone who will ski at least 6 days. Power Pass resorts have not required reservations for passholders, which means you have the freedom to ski whenever you want. Plus, a pass means you don’t have to pick your dates and lock them in early for a low rate. Don’t forget: when you use our no-interest payment plan, your monthly payments may be less than the cost of a single lift ticket.

What happened to the Power Pass Local?

The Power Pass Core was formerly known as the Power Pass Local. This pass has less Nordic Valley blackout dates – we updated the name to help clarify what this pass offers: 4 restricted total days at Purgatory, Brian Head, Spider Mountain, and Snowbowl (among other great benefits!)

How do I redeem my buddy tickets?

Your six 30% off tickets included with the Power Pass, 12 Day Power Pass, 4 Day Power Pass or My Weekday pass will be available for online redemption through your passholder portal. For the Power Pass, 12 Day Power Pass, and 4 Day Power Pass, tickets may be redeemed online for Nordic Valley, Snowbowl, Purgatory, Sipapu, Pajarito, Sandia Peak, Brian Head, Willamette Pass and Spider Mountain. For My Weekday passes, tickets may be redeemed online for Nordic Valley only.

Why am I signing a summer activity waiver form when I didn’t select the summer option?

The 2024/2025 Power Pass and 12 Day Power Pass include complimentary unlimited access to Spider Mountain Bike Park through April 30, 2025. Power Pass holders will also receive 2 FREE days of mountain bike uplifts at each park — Purgatory Resort, Pajarito Mountain, Lee Canyon, and Brian Head Resort — for the 2024 summer season when passes are purchased by April 26, 2025!

Can I have my pass mailed to me?

Yes! Simply select the “shipping” option at checkout. Mailing stops once season starts, pick up at ticket office during your first visit.

I’d like to talk with someone about my season pass. Who should I contact?

Please email [email protected] for season pass information or to upgrade your pass.

What’s the season pass payment plan?

When you choose the payment plan, there is no interest, and your pass price is divided into equal monthly payments. Equal amounts are automatically charged on the 1st of each month. By December 1st, 2024, your pass is paid in full. Learn more.

You can use your pass anytime while you’re still paying for it.

How can I update my credit card on file?

You can update your card info online here.

How do I request the refund using the refund option?

Send an email to [email protected] with an image, scan, or attachment that includes the required documentation of meeting one of the listed conditions

Is my season pass refundable?

Season passes are non-refundable unless the season pass refund option is selected at the time of purchase.

Does my season pass come with summer benefits?

Both Power Pass and Power Pass Select guests get 3 free days of uplifts at each: Purgatory, Brian Head and Pajarito bike parks if they purchase their pass by 5/20/23. Both passes come with unlimited access at Spider Mountain through April 30, 2024. Guests also have the option to add on the Summer Adventure Pass or the Mountain Bike Power Pass to their Power Pass.

Does my pass include food and beverage discounts?

The Power Pass and Power Pass Select include 10% off at select Power Pass resort restaurant locations with the exception of food trucks and outside vendors. Discount does not apply towards alcohol. Discount does not apply to Ten3 Restaurant. To redeem present your pass to the cashier at Nordic Valley, or use online food ordering system at other resorts.

What is the Nordic Valley Weekday Pass?

The Nordic Valley Weekday Pass (formerly the My Weekday Pass) is our most flexible Nordic Valley pass. Choose from 1 up to 5 days of weekday skiing and select the days that work with your schedule (Monday through Friday) for the whole season.

This is great for students! If you have classes Monday, Wednesday Friday, then choose the 2-day My Weekday Pass, and ski Tuesdays and Thursdays all season!

Blackout dates: Saturdays, Sundays, 12/27/24, 12/30/24, 12/31/24.

What is the Weekday Power Pass?

New! The Weekday Power Pass offers flexibility and grants weekday access to 10 U.S. Power Pass Mountains. Choose from 1 up to 5 days of weekday skiing and select the days that work best with your schedule (Monday through Friday) for the whole season.

Blackout dates: Saturdays, Sundays, 12/27/24, 12/30/24, 12/31/24.

How does the Parent Share Pass work?

The Parent Share Pass is exclusively for parents of kids ages 3 and younger (a birth certificate is required when you pick up your pass). Gone are the days when you had to buy two lift tickets or two season passes during a season when parents spend most of their time splitting their time on the slopes (one parent skis while the other watches the future ripper). This pass allows two parents to share one pass for use at different times. Save 30% off the online variable rate for one full day, adult lift ticket when both parents hit the slopes on the same day. Not eligible for partner resort benefits.

What is the status on Apollo?

We are providing regular updates through social media and email. Click here to learn more!

What additional perks are added this year?

The Power Pass and Power Pass Select have updated perks this season. Click here to read more.

Power Kids

Is the Power Kids Pass really free?

Yes! Kids ages 12 and younger at the time of purchase are eligible for a FREE season pass! There are no strings attached, no blackout dates, no purchase required — it’s truly FREE.

My child turns 13 before next winter. Are they eligible?

The Power Kids pass is for kids ages 12 and younger at the time of purchase. As long as your kiddo is 12 when you register for the pass, you’re set.

Do I need to show proof of age?

Yes. You’ll be asked to submit legal paperwork that proves your child’s age (most parents provide a copy of their child’s birth certificate).

Will you ship my Power Kids Pass?

Sure! Just make sure you select the free shipping option when you pick up your pass.

Does this pass come with any benefits, like discounted hot chocolate?

No, this pass provides direct-to-lift access only — skip the ticket window, you’ll have more time for skiing!

My child has a Power Kids pass from the 2024/2025 season. Do we need a new one?

If your ripper is age 12 or younger as of today, and is an existing Power Kid from the 2023/2024 ski season, just click here to register your child again. Hold onto the pass that appears on your child’s lanyard, zipper or helmet: they may be able to re-use it!

Mountain biking! Awesome! What about other summer activities?

Power Kids comes with FREE skiing and FREE mountain biking at Purgatory, Brian Head, Sipapu, and Pajarito. Other summer activities like scenic chairlift gondola rides at AZ Snowbowl or other cool stuff are not included on the Power Kids pass and must be purchased separately.

Power Pass Resorts