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Answers to frequently asked questions

2023/2024 Season Passes

Why should I buy a season pass if lift tickets will be so low?

A season pass remains the best value for anyone who will ski at least 6 days. Power Pass resorts have not required reservations for passholders, which means you have the freedom to ski whenever you want. Plus, a pass means you don’t have to pick your dates and lock them in early for a low rate. Don’t forget: when you use our no-interest payment plan, your monthly payments may be less than the cost of a single lift ticket.

What happened to the Power Pass Local?

The Power Pass Core was formerly known as the Power Pass Local. This pass has less Nordic Valley blackout dates – we updated the name to help clarify what this pass offers: 4 restricted total days at Purgatory, Brian Head, Spider Mountain, and Snowbowl (among other great benefits!).

How do I redeem my buddy tickets?

Your six 30% off tickets included with the Power Pass, Power Pass Select, Power Pass Core or My Weekday pass will be available for online redemption. For the Power Pass, Power Pass Select, and Power Pass Core, tickets may be redeemed online for Nordic Valley, Snowbowl, Purgatory, Sipapu, Pajarito, Sandia Peak, Brian Head, Willamette Pass and Spider Mountain. For My Weekday passes, tickets may be redeemed online for Nordic Valley only. Redeem your buddy tickets here!

Why am I signing a summer activity waiver form when I didn’t select the summer option?

The 2023/2024 Power Pass and Power Pass Select include complimentary unlimited access to Spider Mountain Bike Park through April 30, 2024. Power Pass and Power Pass Select holders will also receive 3 FREE days of mountain bike uplifts at each park — Purgatory Resort, Pajarito Mountain and Brian Head Resort — for the 2023 summer season when passes are purchased by May 5th, 2023!

Can I have my pass mailed to me?

Yes! Simply select the “shipping” option at checkout. Mailing stops once season starts, pick up at ticket office during your first visit.

I’d like to talk with someone about my season pass. Who should I contact?

Please email [email protected] for season pass information or to upgrade your pass.

What’s the season pass payment plan?

When you choose the payment plan, there is no interest, and your pass price is divided into equal monthly payments. Equal amounts are automatically charged on the 30th of each month. By November 30, 2023, your pass is paid in full. Learn more.

You can use your pass anytime while you’re still paying for it.

How can I update my credit card on file?

You can update your card info online here.

How do I request the refund using the refund option?

Send an email to [email protected] with an image, scan, or attachment that includes the required documentation of meeting one of the listed conditions

Is my season pass refundable?

Season passes are non-refundable unless the season pass refund option is selected at the time of purchase.

Does my season pass come with summer benefits?

Both Power Pass and Power Pass Select guests get 3 free days of uplifts at each: Purgatory, Brian Head and Pajarito bike parks if they purchase their pass by 5/20/23. Both passes come with unlimited access at Spider Mountain through April 30, 2024. Guests also have the option to add on the Summer Adventure Pass or the Mountain Bike Power Pass to their Power Pass.

Does my pass include food and beverage discounts?

The Power Pass and Power Pass Select include 10% off at select Power Pass resort restaurant locations with the exception of food trucks and outside vendors. Discount does not apply towards alcohol. Discount does not apply to Ten3 Restaurant. To redeem present your pass to the cashier at Nordic Valley, or use online food ordering system at other resorts.

What is the My Weekday Pass?

Weekday passholders ski Monday thru Friday. Select up to 5 days, or only commit to Fridays! If weekday passholders would like to ski and ride on weekends, holidays and blackout dates, they will receive 25% off the online variable rate lift tickets. (Blackout dates: Saturdays, Sundays, 12/27/23-12/29/23, 1/1/24-1/2/24.)

How does the Parent Share Pass work?

The Parent Share Pass is exclusively for parents of kids ages 3 and younger (a birth certificate is required when you pick up your pass). Gone are the days when you had to buy two lift tickets or two season passes during a season when parents spend most of their time splitting their time on the slopes (one parent skis while the other watches the future ripper). This pass allows two parents to share one pass for use at different times. Save 30% off the online variable rate for one full day, adult lift ticket when both parents hit the slopes on the same day. Not eligible for partner resort benefits.

Power Kids

Is the Power Kids Pass really free?

Yes! Kids ages 12 and younger at the time of purchase are eligible for a FREE season pass! There are no strings attached, no blackout dates, no purchase required — it’s truly FREE.

My child turns 13 before next winter. Are they eligible?

The Power Kids pass is for kids ages 12 and younger at the time of purchase. As long as your kiddo is 12 when you register for the pass, you’re set.

Do I need to show proof of age?

Yes. You’ll be asked to submit legal paperwork that proves your child’s age (most parents provide a copy of their child’s birth certificate).

Will you ship my Power Kids Pass?

Sure! Just make sure you select the free shipping option when you pick up your pass.

Does this pass come with any benefits, like discounted hot chocolate?

No, this pass provides direct-to-lift access only — skip the ticket window, you’ll have more time for skiing!

My child has a Power Kids pass from the 2023/2024 season. Do we need a new one?

Power Kids photos must be updated every 3 years. If your little ripper’s photo has expired, you will be prompted to upload a new one. If your child’s photo is less than 3 years old, the Power Kids pass your kiddo wore all winter on their lanyard, zipper or even helmet can be used again next season, too.

Mountain biking! Awesome! What about other summer activities?

Power Kids comes with FREE skiing and FREE mountain biking at Purgatory, Brian Head, Sipapu, and Pajarito. Other summer activities like scenic chairlift gondola rides at AZ Snowbowl or other cool stuff are not included on the Power Kids pass and must be purchased separately.

Power Pass Resorts