Current passholder rules can be found here.

If you have any questions about the season pass refund option, please call (385) 298-0155 or email [email protected]

IMPORTANT – ALL PURCHASES ARE NON-REFUNDABLE:

Terms & Conditions

This Lift Ticket Agreement (“Agreement”) is between you and the Power Pass Resort you made your purchase with, which includes Arizona Snowbowl, Brian Head Resort, Nordic Valley Ski Resort, Pajarito Mountain Ski Area, Purgatory Resort, Purgatory Snowcat Adventures, Spider Mountain, Sipapu Ski and Summer Resort, Lee Canyon, Sandia Peak and Willamette Pass (hereinafter each separately referred to as “Resort”, “we” or “us”) and describes the terms and conditions that apply to your limited license to enter and use authorized facilities owned or operated by the Resort. The proof of purchase of such a limited license is a “Lift Ticket”. By buying or using your Lift Ticket, you agree to these terms.

Highlights

• Lift Ticket and lesson prices vary by visitor age, day of the week, time of year, and time of entry. You must purchase Lift Ticket and lessons for the visitor at the day and time that the visitor plans to visit the Resort.
• Lift Tickets purchased for the 2026/2027 winter season may be changed and redeemed for Exchange Credit (defined below) toward future Lift Ticket purchases during the 2026/2027 winter season. See Exchange Credit Policy below for our policy terms.
• All lift passengers during the winter season are required to wear skis with ski boots, snowboard with snowboard boots, or resort-authorized snow-riding or biking equipment. The Resort reserves the right to refuse access to any guest that does not have the proper equipment. Please contact the Resort customer service for inquiries about accommodations for disabled visitors.
• The Resort does not guarantee parking, road conditions, weather conditions, snow conditions, open terrain, number of lifts operating or facilities/services available. Inclement weather routinely affects daily operations and can cause delays and closures at any time. Refunds and credits will not be issued for Lift Tickets, rentals or lessons due to inclement weather or other unforeseen interruptions to daily operations.
• Hours and operations vary by day and at each resort and may change. Please visit your resort website for current information.
• You must obey all federal, state and local laws while on our property and you must obey resort safety, courtesy, health, and traffic rules that are posted on the property.
• Rentals are issued on a first come first serve basis. Pre-paying for rental equipment online may speed up your checkout but does not guarantee availability of the equipment you requested. Please arrive early.

Defined Terms: Exchange Credit and Resort Cash

This Agreement refers to two separate, non-interchangeable credit benefits. Each is governed by its own terms as set forth below, and neither converts into or may be combined with the other.

• “Exchange Credit” means the deferred Lift Ticket purchase credit described under Exchange Credit Policy below, issued in the US dollar amount of your original purchase when you defer and reschedule a Lift Ticket, rental, or lesson purchase before its valid date.
• “Resort Cash” (marketed at each Resort under its own name, e.g., Purgatory Cash) means the promotional, no-additional-charge credit described under Resort Cash below, issued with certain qualifying Lift Ticket purchases for same-day food and beverage and retail use subject to Resort specific restrictions.

Cancellation Period and Exchange Credit Policy

• Cancellation Period – Within 48 hours of purchase: You are eligible for a 100% refund paid to the payment device used to purchase your Lift Ticket, rental, or lesson if your request is made within 48 hours of the time of original purchase, provided that in no event may a refund request be made later than 11:59pm two days before your visit date (“Cancellation Period”).  Lift Tickets, rentals and lessons purchased within 48 hours of your visit date are not eligible for refund and are eligible solely for an Exchange Credit as set forth below.
• Exchange Credit Period – After the Cancellation Period, up until 11:59 p.m. the day before your visit date: Once you are no longer eligible for a refund pursuant to the Cancellation Period, you may defer your Lift Ticket, rental or lessons and receive an Exchange Credit in the US dollar amount of your original purchase pursuant to the terms herein provided your request is made no later than 11:59pm on the day before your visit.  
• On and after your visit date: Lift Tickets, rentals, and lessons are non-refundable, non-transferable and not eligible for an Exchange Credit.  All Lift Tickets, rentals, and lessons are final on and after the date for which they are valid.

Additional terms:

• Exchange Credit can be used at any MCP Resort listed herein, regardless of the Resort at which it was originally issued, towards Lift Tickets, lessons, and rentals only. Exchange Credits may NOT be used towards any Power Pass or season pass products, food and beverage, retail, lodging or other products or services.
• Exchange Credit will be provided electronically and made available in an online account.
• Exchange Credit amounts will be based on the ticket purchaser’s actual purchase price. If you use your Exchange Credit on a Lift Ticket that is more expensive, you must pay the price difference between the Exchange Credit and the new Lift Ticket. Similarly, if your Exchange Credit is worth more than your purchase, the remaining balance stays on your account and can be used for future purchases until your Exchange Credit expires.
• All Exchange Credits expire on the last operating day of the 2026/2027 winter season at whichever MCP Resort listed herein closes last for that season. Any unused balance remaining on that date is forfeited and cannot be redeemed, refunded, or extended. Exchange Credit is non-refundable, non-transferable, has no cash value and is not redeemable for cash.
• Lift Tickets received as a benefit associated with other tickets that are not purchased by the visitor directly for us and/or complimentary passes are not eligible for Exchange Credit. This refund policy may not apply to Lift Tickets purchased from an authorized third-party seller or from a tour operator as part of a bundled package or trip, and purchasers should discuss with their authorized third-party seller or tour operator how the refund policy applies to their purchase.
• Deferral of a Lift Ticket is only available for Lift Tickets that are unused at the time of the deferral request. A Lift Ticket is “unused” if the Lift Ticket has not been scanned or used to access any Power Pass Resort destination.
• Lift Ticket exchanges must be completed online.

There is no fee to change your plans. Other than as expressly stated here, all terms and conditions applicable to Power Pass product and season pass purchases remain in full force and effect and these products continue to be non-refundable.

Resort Cash

Resort Cash (also known as “Purgatory Cash”, “Brian Head Cash”, “Snowbowl Cash”, “Nordic Cash”, “Pajarito Cash”, “Spider Cash”, “Sipapu Cash”, “Lee Canyon Cash”, “Sandia Cash”, “Willamette Pass Cash” or other similar variations thereof) is a promotional credit issued at no additional charge with certain qualifying Lift Ticket purchases, as determined by the Resort in its sole discretion. Not all Lift Ticket purchases qualify for Resort Cash; eligibility windows, dates, and amounts vary by promotion and will be described on the Resort’s website or at checkout for that promotion.

• Issuance and validity. Resort Cash is issued at 6:00 a.m. on your date of visit and is valid only that day.  It cannot be saved, accumulated, rolled over, or combined toward a Lift Ticket, season pass, Power Pass or other credits. Unused Resort Cash expires at the end of the day, has no cash value, and is not redeemable for cash. Resort Cash is delivered by email to the purchaser, and multiple same-day Resort Cash credits on one account (for example, a family’s) may be applied together in a single transaction.
• Permitted use. Resort Cash may be used only for food, beverage, and retail purchases at the issuing Resort and only in-person at food-and-beverage outlets and retail locations or through the Resort’s Food and Beverage online platform.  It may not be used for Lift Tickets, lessons, rentals, events, lodging, Power Pass or another season pass product, or any other product, and is not accepted online. Where a register sells both eligible and ineligible items, Resort Cash applies only to the eligible portion.
• Alcohol. Resort Cash may not be applied to alcohol purchases at Resorts in Utah, Arizona, and New Mexico. All alcohol eligibility for Resort Cash is subject to applicable law and subject to change at the Resort’s discretion.  
• Eligibility restrictions. Unless a Resort’s promotion states otherwise, Resort Cash is eligible for adult lift tickets only (age 13+). Lift tickets must be purchased online and in advance to receive Resort Cash; same-day purchases are not eligible for Resort Cash. 
• Cancellation and Terms.  Resort Cash is voided if the associated Lift Ticket is refunded pursuant to the Cancellation Period. Resort Cash is non-refundable, non-transferable, has no cash value and is not redeemable for cash. 
• Fraud. We may decline or limit any Resort Cash we reasonably believe is being used in an unauthorized, fraudulent, or unlawful way.
• Governing law. Resort Cash is governed by the law of the state in which the issuing Resort operates, as set forth under Local Governing Laws below, and all other terms of this Agreement and our Privacy Policy continue to apply.
• Resort Cash Expiration at Brian Head Resort and Purgatory Resort for Multi-Day Tickets.  Notwithstanding the general expiration terms above, at Brian Head Resort and Purgatory Resort, Resort Cash issued in connection with multi-day Lift Tickets purchased in a single transaction does not expire at the end of the day it is issued. Instead, Resort Cash expires at the end of your guest trip, defined as the last date reflected on the Lift Ticket(s) included in the same transaction. This extended expiration applies only where the multi-day Lift Tickets are purchased together in one transaction; it does not apply where Lift Tickets for different dates are purchased in separate transactions, or where a non-lift-ticket product (for example, a Purgatory Snowcat Adventures trip, lodging, or rental) is purchased separately from the multi-day Lift Tickets, even if the dates are consecutive or related. Resort Cash issued in connection with separate transactions expires separately, based on the last Lift Ticket date within each respective transaction, regardless of whether those transactions cover concurrent or otherwise related visit dates.

Pricing and Transfer

Lift Ticket, lesson and rental prices vary by visitor age, day of the week, time of year, and time of entry. You must purchase tickets and lessons for the visitor at the day and time that the visitor plans to visit the Resort. Tickets and lessons are non-transferrable, i.e., you may not buy a ticket or lesson for one person and give that ticket or lesson to a different person.

Online, print or other advertised prices do not always guarantee the lowest price. Other specials may be available. Discounts cannot be combined with other offers. If you purchase through a reseller, travel company, or tour, check to see which terms and conditions apply. These companies may have additional terms and conditions not stated here. The refund policy may not apply to purchases made through third parties.

Permission to Film or Videotape

Purchase of this ticket or pass constitutes consent for us to use film, video or reproduction of the image and/or voice of a pass or ticket holder on any Resort properties for any purpose allowed by law without any payment or notification to the pass or ticket holder.

Redemption

When you purchase your Lift Ticket, you must select the resort at which you will use the ticket: Arizona Snowbowl, Brian Head Resort, Nordic Valley Ski Resort, Pajarito Mountain Ski Area, Purgatory Resort, Purgatory Snowcat Adventures, Spider Mountain, Sipapu Ski and Summer Resort, Lee Canyon, Sandia Peak and Willamette Pass. This Ticket will only be valid at the Resort selected during checkout.

Ticket Management

You can manage your Lift Tickets and ticket deferral Exchange Credit through the resort website that you purchased from.

Billing Errors, Corrections

If you have questions regarding your use of Exchange Credit, Resort Cash, please contact Customer Service at [email protected] or call (385) 298-0155. We will correct the balance of your credits if we believe that a clerical, billing, or accounting error occurred. We have no obligation to review or correct any billing error unless you provide us sufficient notice for us to review your claim within sixty (60) days of the date of the error in question.

Fraud Associated with Your Lift Tickets, Exchange Credit, or Resort Cash

We will not accept any tickets or passes, or will limit use of any tickets, passes, Exchange Credit, or Resort Cash, if we reasonably believe that the use is unauthorized, fraudulent or otherwise unlawful, and we consider such action appropriate to limit our risk. Power Passes are non-transferable. Lift Tickets are non-transferable. DO NOT PURCHASE ANY RESORT TICKETS OR POWER PASSES OR LIFT TICKETS FROM THIRD PARTIES.

We have no liability to you for any third-party fraud or unlawful activity associated with any credit balance. If we discover any Power Pass, Exchange Credit, or Resort Cash was sourced or derived from fraud or other unlawful means, we may in our sole discretion, cancel all impacted passes and credits and retain all related balances without notice to you. We may use retained balances to help offset our liability to card companies, networks and issuers of lost or stolen credit and debit cards used to purchase or load Power Passes or Lift Tickets.

Privacy Statement

Please read our Privacy Policy, found here, carefully to understand how we collect, use, and disclose information about customers, how to update or change your personal information, and how we communicate with you.

Promotional Programs

From time to time, we may, in our sole discretion, run promotional programs associated with Lift Tickets, including programs that issue Resort Cash. These promotions are subject to these terms, as well as additional terms as indicated in connection with the promotions. We reserve the right to modify the terms and conditions of any promotion at any time, including and up to terminating the promotion.

Changes to This Agreement

We may amend this Agreement at any time. We will post the amended Agreement to our website and for a period of thirty (30) days after we post the amended Agreement, we will also post a notice on our website stating that the terms of this Agreement have changed. As permitted by applicable law, any change, addition or deletion will become effective at the time we post the revised Agreement to our website. Unless we state otherwise, the change, addition, or deletion will apply to your future and existing Lift Tickets. You are deemed to accept the changes, additions or deletions if: (1) you do not notify us to the contrary in writing within 20 days of the date of our notice or such other time specified in the notice; or (2) you use any of your Lift Tickets after such notice period. If you notify us that you do not accept the changes, additions or deletions, we will cancel your Lift Tickets and refund any remaining balance to you.

Canceling This Agreement

We may suspend or terminate this Agreement and revoke or limit any or all of the rights and privileges granted to you at any time without notice or liability. Termination may result from your fraudulent or unauthorized use of the Lift Ticket including your failure to provide valid information. If we terminate this Agreement without cause, we will refund you or issue store credits equal to the balance on your canceled Lift Ticket(s), less any amounts that you may owe us.

Local Governing Laws

For resorts in Arizona (Arizona Snowbowl), your Lift Ticket is issued from the State of Arizona and transactions are processed within the State of Arizona. This Agreement shall be governed by and construed in accordance with the laws of the State of Arizona notwithstanding any conflict of law rules.

For resorts in Colorado (Purgatory Resort, Purgatory Snowcat Adventures) your Lift Ticket is issued from the State of Colorado and transactions are processed within the State of Colorado. This Agreement shall be governed by and construed in accordance with the laws of the State of Colorado notwithstanding any conflict of law rules.

For resorts in New Mexico (Pajarito Mountain Ski Area, Sipapu Ski and Summer Resort and Sandia Peak), your Lift Ticket is issued from the State of New Mexico and transactions are processed within the State of New Mexico. This Agreement shall be governed by and construed in accordance with the laws of the State of New Mexico notwithstanding any conflict of law rules.

For resorts in Texas (Spider Mountain), your Lift Ticket is issued from the State of Texas and transactions are processed within the State of Texas. This Agreement shall be governed by and construed in accordance with the laws of the State of Texas notwithstanding any conflict of law rules.

For resorts in Utah (Brian Head Resort, Nordic Valley Ski Resort), your Lift Ticket is issued from the State of Utah and transactions are processed within the State of Utah. This Agreement shall be governed by and construed in accordance with the laws of the State of Utah notwithstanding any conflict of law rules.

For resorts in Oregon (Willamette Pass), your Lift Ticket is issued from the State of Oregon and transactions are processed within the State of Oregon. This Agreement shall be governed by and construed in accordance with the laws of the State of Oregon notwithstanding any conflict of law rules.

For resorts in Nevada (Lee Canyon), your Lift Ticket is issued from the State of Nevada and transactions are processed within the State of Nevada. This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada notwithstanding any conflict of law rules.

Disclaimers and Limits of Liability

Your purchase and use of Lift Tickets is subject to a separate disclaimer and limitation of liability. Please read that document carefully as it is a contract between you and the parties therein. The terms of that agreement are incorporated into this Agreement, as if the language was repeated fully here.

Revocation  

The Resort may revoke, confiscate, cancel, deactivate, and not re-issue your Ticket or other lift access product, without providing any refund, if, in the sole and exclusive judgment of the Resort or the ski area operator, you act in a manner that could endanger the safety or health of any person, violate any law or resort or facility policy, engage in any fraud, misconduct, or malfeasance, create a nuisance, for nonpayment or incomplete payment, or for other good cause.

Winter Ticket Activities Warning, Assumption of Risk, Full Release of Liability, and Indemnity Agreement. If you purchase a ticket or any other lift access product, you agree to be bound by the Winter Ticket Activities Warning, Assumption of Risk, Full Release of Liability, and Indemnity Agreement.  If you do not sign and accept the Winter Ticket Activities Warning, Assumption of Risk, Full Release of Liability, and Indemnity Agreement, your Ticket or other lift access product will not be activated and you will not be able to use your Ticket or other lift access product to access any resorts, facilities, or amenities. Except within the Cancellation Period, you will not be eligible for a refund based on any failure or refusal to sign the Release of Liability, Assumption of Risks and Indemnity Agreement. 

Assignment

We may assign all or part of this Agreement without notice to you. We are then released from all liability. You may not assign this Agreement without our permission in writing.

Entire Agreement, Construction

This Agreement is the complete and exclusive statement of agreement between you and the Resort you made your purchase with, and supersedes and merges all prior proposals and all other agreements governing your Lift Ticket, access to our property and use of our facilities (not including Winter Ticket Activities Warning, Assumption of Risk, Full Release of Liability, and Indemnity Agreement, Privacy Policy, the Power Pass Terms and Conditions, rental equipment agreements or lesson agreements, as applicable). If any provision of this Agreement, other than the Class Action Waiver in the Arbitration provision above, is determined to be illegal or unenforceable, that provision will be eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable.

Arbitration Provision

Please read this section carefully. It affects rights that you may otherwise have.

This Arbitration Provision provides for resolution of most disputes through arbitration instead of court trials and class actions. Arbitration is more informal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury, and discovery is more limited. Arbitration is final and binding and subject to only very limited review by a court. This arbitration clause shall survive termination of this Agreement.

Binding Arbitration. This provision is intended to be interpreted broadly to encompass all disputes or claims arising out of or relating to this Lift Ticket Agreement, your Lift Ticket and your relationship with us. Any dispute or claim arising out of or relating to this Agreement or use of the Power Charge Card and your relationship with any Power Pass Resort company or any subsidiary, parent or affiliate company or companies (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory) will be resolved by binding arbitration, except that either of us may take claims to small claims court if they qualify for hearing by such a court.

Opt-Out. Notwithstanding the above, you may choose to pursue your claim in court and not by arbitration if you opt out of this arbitration provision within 30 days from the earliest of the date you purchased or used your Lift Ticket (the “Opt Out Deadline”) after this Agreement has gone into effect. You may opt out of these arbitration procedures by sending us a written notice that you opt out to the following address: MCP, Attn: Legal, 2615 Main Ave, Suite D, Durango, CO 81301. Any opt-out received after the Opt Out Deadline (allowing three (3) additional days for mailing) will not be valid and you must pursue your claim in arbitration or small claims court.

Arbitration Procedures. For all disputes, whether pursued in court or arbitration, you must first send a written description of your claim to MCP, Attn: Legal, 2615 Main Ave, Suite D, Durango, CO 81301 to allow us an opportunity to resolve the dispute. You and we each agree to negotiate your claim in good faith. You may request arbitration if your claim or dispute cannot be resolved within 60 days. Any statutes of limitations will be tolled during this 60 days.

Arbitration Rules and Remedies. The arbitration of any dispute or claim shall be conducted in accordance with the rules of the American Arbitration Association (“AAA”), including the AAA’s Consumer Arbitration Rules (as applicable), as modified by this Agreement. The AAA Rules and information about arbitration and fees are available online at www.adr.org. You and we agree that this Agreement evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the U.S. Federal Arbitration Act and federal arbitration law, and not governed by state law. Any arbitration will be held in a reasonably convenient location in the state in which you reside or at another mutually agreed location. The arbitration will be conducted in the English language. An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief to the extent required to satisfy your individual claim, and must follow and enforce this Agreement as a court would. Any arbitration shall be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award. Judgment on any arbitration award may be entered in any court having proper jurisdiction.

Costs of Arbitration. Upon filing of the arbitration demand, we will pay all filing, administration and arbitrator fees other than the initial $200 filing fee, and for claims of less than $1,000, the Resort will reimburse you for the filing fee within 30 days of receiving a written request from you. Each party will bear the fees and expense of its own attorneys, experts, witnesses and preparation and presentation of evidence at the arbitration. However, for claims under $10,000 as to which you provided notice and negotiated in good faith as required above before initiating arbitration, if the arbitrator finds you are the prevailing party in the arbitration, you will be entitled to a recovery of reasonable attorneys’ fees and costs. Except for claims determined to be frivolous, we agree not to seek an award of attorneys’ fees in arbitration even if an award is otherwise available under applicable law.

Class Action Waiver and Jury Waiver

You and we each agree that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If a court or arbitrator determines in an action between you and us that this class action waiver is unenforceable, the arbitration agreement will be void as to you. If you opt out of the arbitration provision as specified above, this class action waiver provision will not apply to you. Neither you, nor any other customer, can be a class representative, class member, or otherwise participate in a class, consolidated or representative proceeding without having complied with the opt out procedure set forth above. If for any reason a claim proceeds in court rather than through arbitration, you and we each waive any right to a jury trial.

Inquiries or Questions

If you have any questions regarding this Agreement, your Lift Ticket or the refund policy, please visit our website at nordicvalley.ski or email us at [email protected].