FAQ

🕑 Updated April 6, 2022 at 4:07 PM MST

Answers to Frequently Asked Questions (FAQ)

 

2022/2023 Season Passes

How can I use my Power Pass, the Power Pass Select or Power Pass Local?

These products sound the same, but their benefits are different: the Power Pass comes with unlimited access to Nordic Valley and all of our mountains: no blackout dates! If you purchase this pass by 5/21/22, you receive 3 FREE days of mountain bike uplifts at each of our bike parks: Purgatory, Brian Head and Pajarito (in addition to the unlimited access at Spider Mountain through 4/30/23).

 

The Power Pass Select offers unlimited access to Nordic Valley, Brain Head, Pajarito, Sipapu, Hesperus and Spider Mountain plus 12 shared days between Purgatory and Arizona Snowbowl (blackout dates: 12/26/22 – 1/1/23, 1/14/23-1/15/23, 2/18/23-2/19/23) at a lower price point than the Power Pass. The Power Pass Core offers restricted access at Nordic Valley (blackout dates: 12/26/22-12/30/22, 1/14/23-1/15/23, 2/18/23-2/19/23) and unlimited access to Sipapu, Pajarito and Hesperus. This pass also includes 5 shared weekdays between Purgatory, Arizona Snowbowl, Brian Head and Spider Mountain (blackout dates: 12/26/22-1/1/23).

 

All of these passes come with six 25% off discounted online lift tickets and the Power Pass and Power Pass Select offer 10% off on-mountain services, including food and beverage, ski school and rentals.

Why should I buy a season pass if lift tickets can be so low?

A season pass remains the best value for anyone who will ski at least 6 days. Power Pass resorts have not required reservations for passholders, which means you have the freedom to ski whenever you want. Plus, a pass means you don’t have to hand-pick your dates and lock them early for a low rate. Don’t forget: when you use our no-interest payment plan, your monthly payments may be less than the cost of a single lift ticket.

What happened to the Power Pass Local?

The Power Pass Core was formerly known as the Power Pass Local. This pass now comes with fewer Nordic Valley blackout dates and new benefits! Learn more.

How to use your current 2021/2022 card for the 2022/2023 winter season?

When you renew your season pass, you can re-use that same card next winter – no need to print a new one!

 

2022/2023 Lift Tickets

How much will lift tickets be next season?

We no longer have a set window rate – lift tickets are priced based on availability and demand. This year, on peak demand days (holidays, weekends, powder days), prices ranged from $9 to $75. On slower days, prices ranged from $9 to $59. The earlier you lock in your ski day, the less you’ll pay.

How much are lift tickets for kids 12 and younger?

Kids 12 and younger receive a FREE season pass (we call it the Power Kids pass), valid at all of our ski resorts. New! Power Kids also enjoy unlimited bike park access at Brian Head, Purgatory, Pajarito and Spider Mountain! Learn more.

 

Picking Up Your Pass

Can I have my pass mailed to me?

Yes! All passes receive FREE shipping.

When and where can I pick up my pass?

We encourage everyone to take advantage of the free shipping available on every pass purchase. Passes will be mailed as they are received starting in May.

I’d like to talk with someone about my season pass. Who should I contact?

Please contact us at (801) 745-3511 or email us at info@nordicvalley.ski

Where can I buy my season pass online?

 

Payment Plan

What’s the season pass payment plan?

Our payment plan is available on every pass. When you choose the payment plan, there is no interest, and your pass price is divided into equal monthly payments. Equal amounts are automatically charged on the 30th of each month. By November 30, 2022, your pass is paid in full. You can use your pass anytime while you’re still paying for it. Learn more.

Do I still get the same benefits if I choose the payment plan, rather than paying it all at once?

Yes. Enjoy all the benefits of being a season passholder while you’re paying for your pass.

Is there an interest or a finance charge when I choose to pay with the new payment plan?

No. There is no interest when you choose to pay with the new payment plan. Payments that are declined may be charged a $20 administrative fee per incident.

Do I still get the same benefits if I choose the payment plan, rather than paying all at once?

Yes. Enjoy all the benefits of your season pass while you’re paying for your pass.

How many months will it take to pay for my pass when I choose the payment plan?

The payment plan is an automatic monthly payment plan. The number of payments–and the number of months– depends on when you purchase your season pass. All payments are complete on November 30, 2022.

How can I update my credit card on file?

You can update this online here or by contacting us at (801) 745 3511 .

Can I pay with cash or check?

At this time, we can only accept credit cards on the payment plan.

Is the payment plan an option for all season pass products?

Yes.

Can I use the payment plan on anything else, like rentals or ski school?

No. At this time, the payment plan is only an option to purchase season passes.

Do I have to wait until my pass is paid in full before I can use it?

No. As long as you are making the monthly payment, you can use the available summer and winter benefits anytime. For the complete list of terms and conditions please view the Payment Plan Agreement 

Is my pass refundable?

Season passes are non-refundable unless the Season Pass Refund Option is selected at time of purchase. Learn more

 

Power Kids

Is the Power Kids pass really free?

Yes! Kids ages 12 and younger at the time of purchase are eligible for a FREE season pass, the Power Kids pass! There’s no strings attached, no blackout dates, no purchase required – it’s truly FREE.

Do I need to show proof of age?

Yes. You’ll be asked to submit legal paperwork that proves your child’s age (most parents provide a copy of their child’s birth certificate).

My child turns 13 before next winter. Are they eligible for the Power Kids?

The Power Kids pass is for kids ages 12 and younger at the time of purchase. As long as your kiddo is 12 when you register for the pass, you’re set.

Do I need to buy something to get a Power Kids pass?

Nope! There’s no strings attached – this pass is really and truly FREE.

Will you ship my Power Kids pass?

Yes, for passes will be mailed starting in May! In-season purchases will be picked up at the ticket window.

Does this pass come with any benefits, like discounted hot chocolate?

No, this pass provides direct to lift access only – skip the ticket window, you’ll have more time for skiing!

My child has a Power Kids pass from the 2021/2022 season. Do we need a new one?

If your ripper is age 12 or younger as of 3/22/22, once you sign their waiver (we’ll email it to you!) their pass will be automatically renewed for the 2022/2023 winter season! This means you don’t need to register your munchkin for a new one – we’ve done that for you. Plus, the Power Kids pass your kiddo wore all winter on their lanyard, zipper or even helmet can be used again next season, too.

Mountain biking! Awesome! What about other summer activities?

Power Kids comes with FREE skiing and FREE mountain biking. Other summer activities like scenic chairlift rides or other cool stuff are not included on the Power Kids pass and must be purchased separately.