When you purchase your rentals online it is not a reservation of the equipment. Rentals are first come first serve. Purchasing online saves you money and makes your rental process in person quicker. When arriving on site go to the green yurt which is next to the main parking lot. If you have any changes to your equipment like switching from skis to snowboard, let the rentals desk know. Rentals include skis or board, boots, poles(if needed), and a helmet!